Closure of Melaka Service Desk

Dear Customers,

Please be informed that the Prudential BSN Takaful (PruBSN) Service Desk currently operating at BSN Main Branch, Melaka will be closed, effective 15 April 2026.

You may continue to carry out your transactions at the following PAMB branch:

Prudential Assurance Malaysia Berhad (PAMB) – Melaka Branch
Lot G2, Ground Floor,
Menara Prudential,
99 Jalan Tun Sri Lanang,
75100 Melaka.

Operating Hours:
Mondays - Fridays, 8:45am - 4:30pm (excluding public holidays)

Customer Service Contact Details:
PruBSN: 03 – 2775 7188 
PAMB: 03 – 2771 0228

You may also access our digital service channel, PRUServices at https://pruservices.prubsn.com.my anytime, allowing you to manage your takaful plans more conveniently.

If you need assistance, please contact your servicing takaful consultant or reach our Customer Service Centre at 03-2775 7188 or customer@prubsn.com.my.

We appreciate your continued trust in PruBSN.

Sincerely,
Prudential BSN Takaful Berhad