It's time to update your payment card details
If you have just renewed your debit card, remember to update it to ensure you and your loved ones are continuously covered and protected by your takaful certificate. 

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Payment Made Convenient

Make your payment the way you prefer so you don’t have to worry about missing a payment anymore

Have updated your payment card details?

As you are aware, there is debit card renewal exercise by banks and this may affect the registered debit card for the recurring auto billing contribution payment for your certificate.

With regards to contribution payment made via debit card (other than Maybank, CIMB and Public Bank) which will be expiring in 2021/2022, we wish to remind you to update your new debit card details in PruBSN Touch  to avoid disruption to your contribution payment in the future.

Refer to the step-by-step video guide below on how to update your debit card details in PruBSN Touch. Should you require further assistance, please reach out to our Customer Service Centre at 03-2775 7188.

Step-by-step automatic payment enrolment

Prudential Takaful

Automate your payment with PruBSN Touch

PruBSN Touch is a secured web-based application that allows you to automate your payment so you are always fully protected.
Enrol for automated payment now

How to make a one-time payment

Via Call to Pay

Follow these steps to make your contribution payment:

  • Step 1: Call our Customer Service Centre at +603 2775 7188

  • Step 2: Select Language (Press 1 – English, Press 2 – Bahasa Malaysia)

  • Step 3: Press 1 for Customer and key in IC number

  • Step 4: Press 0 to speak to our Customer Service Representative

  • Step 5: Press 1 for Payment

For more details, see our FAQ 

Customer Service Operating Hours: Monday - Friday, 8.30am – 5.15pm (excluding Saturday, Sunday & Public Holiday)

Via Internet Banking

You may choose to pay via internet banking through the bank of your choosing.

The following online banking platforms are available for you to make your payment.

  • Maybank2u

  • CIMB Clicks

  • Affin Online

  • Bank Islam

  • My BSN

  • iRakyat

Via Branch Visit

If you prefer to visit us, we’ll be ready to assist you in making your payment.

You may make your payment via:

  • Cash

  • Cheque

  • Credit card


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