Personal Data Protection Act 2010
How the act applies to you?
Prudential BSN Takaful Berhad (which includes all its subsidiaries, related and/or associated companies) (“Company”, “we”, “us”, or “our”) is committed to protect the privacy of your Personal Data which includes your Sensitive Personal Data (collectively, "Personal Data"). This Privacy Statement addresses how your Personal Data is collected, used and disclosed by us in accordance with applicable data protection laws and regulations.
What types of personal data do we collect?
When you apply for our products/services, the types of Personal Data collected and processed by us may include information as below:
How do we collect your personal data?
We collect your Personal Data via various channels. The usual (but non-exclusive) channels by which we do so are when:
In addition, we may also receive, store and process your personal data which are provided or made available by any third parties, credit reference bodies, regulatory and law enforcement authorities, for reasons including delivery of our products and/or services, performance of conditions of agreements and/or to comply with our legal and regulatory obligations.
What is the purpose of processing your personal data?
By disclosing your Personal Data to us, you have agreed to the use of your Personal Data by us for the following purposes (collectively referred to as the “Purposes”):
To whom do we disclose your personal data?
We will not intentionally disclose your Personal Data to unaffiliated third parties without obtaining your prior consent. However, we may disclose your personal data to the following third parties, for one or more of the above Purposes:
How do we protect your data?
The security of your personal data is our priority. We take all physical, technical and organisational measures needed to ensure the security and confidentiality of personal data. If we disclose any of your personal data to our authorised agents or service providers, we will require them to appropriately safeguard the personal data provided to them.
How long may we retain your personal data?
We will only retain your personal data for as long as necessary to fulfil the purpose(s) for which it was collected or to comply with legal, regulatory and internal requirements. Afterwards we will destruct or permanently delete your data.
Accuracy of your personal data
We take it that all personal data provided by you is accurate and complete, and that none of it is misleading or out of date. You will promptly update us in the event of any change to your personal data.
How can you access/correct/update your personal data?
To the extent that the applicable law allows, you have the right to request for access to, request for a copy of, request to update or correct, your personal data held by us. We may charge a small fee (such amount as permitted by the PDPA) to cover the administration costs involved in processing your request to access your personal data. You have the right at any time to request us to limit the processing and use of your personal data (for example, requesting us to stop sending you any marketing and promotional materials or contacting you for marketing purposes).
In addition, you also have the right, by notice in writing, to inform us on your withdrawal (in full or in part) of your consent given previously to us subject to any applicable legal restrictions, contractual conditions and a reasonable duration of time for the withdrawal of consent to be effected. However, your withdrawal of consent could result in certain legal consequences arising from such withdrawal. In this regard, depending on the extent of your withdrawal of consent for us to process your personal data, it may mean that we will not be able to continue with your existing relationship with us or the contract that you have with us will have to be terminated.
Personal data from minors and other individuals
What if personal information provided by you is incomplete?
Where indicated (for example in application forms or account opening forms), it is obligatory to provide your personal information to us to enable us to process your application for our products or services. Should you decline to provide such obligatory personal information, we may not be able to process your application/request or provide you with our products or services.
Changes to this Privacy Notice
How may you contact us?
Customer Service Officer
Tel: 03 2053 7188
Fax: 03 2725 8585