Branch Closure Notice
Dear Valued Customers and Agents,
Please be informed that in conjunction with Prudential’s Wellness Day, Prudential BSN Takaful Head Office and Branch Office will be closed on 26 August 2022 (Friday) with the exception for Hospital Alliance Services (HAS) facility, whereby it will continue to be rendered at all time to ensure uninterrupted customer hospital admission process.
Business operations will resume as usual on 29 August 2022 (Monday).
During this time, please use our available online platforms which are safe, convenient and accessible anytime, anywhere.
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To access your certificate information and make self-service transactions, please use our Customer Web Portal and Prudential App:
PruBSN Touch -- https://app.prubsn.com.my/PruBSNTouch/login/login.do
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Pay Online via PruBSN Touch, Payment Gateway (https://app.prubsn.com.my/PruBSNPay/validate), or pay via any of your preferred internet banking facility
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Submit e-claims and/or make a service request through your Servicing agent
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You can also download various servicing request forms from our Corporate Website (https://www.prubsn.com.my). Simply complete the form and email it to us to customer@prubsn.com.my.
Thank you.
Yours Sincerely
Customer Service
Prudential BSN Takaful Berhad