Important Announcements
Dear Valued Customers,
Kindly be informed that PruBSN Call Centre and Wangsa Maju Branch will be closed on Friday, 23 May 2025 for a staff engagement event.
The affected services and alternative options for you to self-serve during this time are outlined in the table below:
Teams that will not be in operation |
The above teams will be operating as normal on Monday, 26 May 2025. |
Available Online Servicing Platform During Closure |
During the closure, you may log on to our Customer Portal, PruBSN Touch at https://app.prubsn.com.my/PruBSNTouch/login/login.do to view their certificate details, download statements, and complete online transactions safely at your convenience. Alternatively, you may also walk-in to Prudential Assurance Malaysia Berhad’s Customer Engagement Centres to obtain support and services. |
We thank you for your continued understanding and support.